Jewelry production inquiries

02 · BEFORE YOU SEND

Before you
send an inquiry

01Production for brands and businessesWe discuss production runs for brands, businesses, organizations and people preparing to start a business. Quantities are agreed during consultation after reviewing your inquiry. We are generally unable to accommodate personal keepsakes or one-off custom orders.
02A finished drawing is not requiredStart with what you have: a sketch, reference image or existing sample. We can work through the remaining details during consultation.
03Files we can reviewWe can review JPG and PNG images, PDF and Adobe Illustrator (.ai) files, and various 3D and CAD formats including STEP, STL, OBJ and 3DM.
04Details to include in your inquiryIf you already know the product type, approximate size, desired quantity, material, finish or schedule, please include those details in your inquiry.
05We will guide you through the next stepsAfter reviewing your inquiry, we will contact you using your preferred method to clarify any details and explain the next steps in assessing your project.
07About images on this websiteSome people and process images on this website are AI-generated illustrations for explanation, rather than photographs of our actual facilities.
08Samples prepare a design for productionWe make samples with a production run in mind to check the structure, size and finish. Sample review and any necessary revisions establish the specifications for production.
09Material tones and plating colors may differ from the screenColor varies with screens and photography, so we confirm it against physical samples.
10We confirm timing after reviewing your referencesInclude your target delivery date if you have one. We will discuss the production schedule after reviewing the structure, quantity, finish and time needed for sample review.

GUIDE 06 · AI IMAGE CHECK

What to send with an AI image

You are welcome to send AI-generated images as references for the shape and look you have in mind. If you have several images, tell us which one should be the main reference.

01 Your main reference image02 Shapes, colors and details you want to keep03Known details: size, material and how it will be worn

We can work through undecided details during consultation. Hidden surfaces and connections will be defined during production review, and the shape may need adjustments for manufacturing.

Using AI images in a production inquiry

Production inquiry

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